Design Thinking posts

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72 questions to ask on your first day

Starting in a new position, it's important to understand the cultural ins and outs, biases and beliefs of your new organization.

Dumb, aggregate metrics like unique visitors and total page visits give no real insight into your site's success. You need behavior-based metrics.

Peter Jones explores how, as designers, we have a responsibility to detect and assess the potential for large-scale failure.

Shouldn't everyone notice your wonderful design? The better question is shouldn't your design leave everyone better off?

Come hear Christian Crumlish and I share what we’ve learned, what works, and what we will never ever do again at Comcast and Yahoo!

Whether you're honing your design thinking or hoping to boost innovation, Victor's survey collects a list of books you need.

If your team knows what your strategy is, then they know where you're going, and your less likely to end up somewhere else.

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