Validation posts

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A sample 'Only' statement for the I.A. Institute

A sample 'Only' statement for the I.A. Institute

Thu, Jun 12 in Design Thinking, Experience, Information Architecture, Validation

A look at how to put an Only statement together, as well as how it works using the I.A. Institute as an example.

Unique visitors is a dumb metric

Unique visitors is a dumb metric

Mon, Mar 24 in Design Thinking, Validation

Dumb, aggregate metrics like unique visitors and total page visits give no real insight into your site's success. You need behavior-based metrics.

Improving qualitative metrics: adding comparisons

Improving qualitative metrics: adding comparisons

Tue, Jun 24 in Validation

Clarify the "compared to what", and all of a sudden your whole team is now answering the same question.

The U.X. health check, a Summit side conversation

The U.X. health check, a Summit side conversation

Thu, Apr 10 in Conferences, Validation

I'd like to get some feedback on the "health check", a method for quantifying the quality of a user experience.

Weekly usability tests, Nielsen talks about Tivo

Tue, Jul 29 in Design Thinking, Experience, Validation

Nielsen shares how frequent usability tests keep you usability focused. I want to know how you keep yourself experience focused.

Improving qualitative metrics: adding purpose to your scales

Improving qualitative metrics: adding purpose to your scales

Mon, Jun 23 in Validation

Add clear, specific purpose to your rating scale help and your ratings actually mean something. Specify: why are you measuring this?

The 'Only' statement: focus on your project's key goals

The 'Only' statement: focus on your project's key goals

Thu, Jun 5 in Design Thinking, Experience, Information Architecture, Validation

An Only statement keeps your team focused on a project's main goal and audience as well as what makes your project special.

Evaluating experience design

Evaluating experience design

Mon, Feb 21 in Experience, Validation

Evaluate the design of any kind of experience - online or off - using five, universal facets that describe the entirety of an experience.

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