GIS), mobile, intranets, extranets, knowledge management, and workplace collaboration.
Austin’s industry experience includes financial services, education, non-profits, and entertainment. His broad expertise spans visual design, client- and server-side development, information architecture, search engine optimization and marketing, accessibility, interaction design, usability, and experience strategy.
Writing and speaking
Austin co-authored the second edition of Information Architecture: Blueprints for the web with Christina Wodtke for New Riders/Peachpit. His work appears in the third edition of Information Architecture for the World Wide Web (the Polar Bear book) and The User Experience Team of One. He served as the technical editor for Nathan Curtis’s Modular Web Design.
As an active member of the user experience community, Austin is a development editor at Boxes and Arrows, one of the web’s leading design publications, and he is a member of the Information Architecture Institute, and organizer of Houston Experience Design, the local group for both the IAI and IxDA.
Austin’s writing has appeared in ASIS&T’s Bulletin and Boxes and Arrows, and he has presented at SXSW Interactive, Big Design, the I.A. Summit, Intranet Week, other industry conferences, and local meetings for lean, agile, and design audiences in Houston, Austin, Dallas, Montreal, Baltimore, Boston, Memphis, Nashville, Miami, and Philadelphia.